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  1. Suits Me Card
  2. Your Suits Me Account
  3. General Account Queries

General Account Queries

  • Can you gift a Suits Me card to someone?
  • How to update my email address?
  • How can I request a bank statement to be sent by post?
  • How can I change the date of my Suits Me monthly fee deduction?
  • The Current Account Switch Service
  • How to reactivate or start using a Suits Me account again after a period of inactivity?
  • Why do I see a pending credit in my account?
  • Understanding your account number and sort code
  • What is a pending transaction?
  • What is a Current Account?
  • How do I update my contact details and personal information?
  • Why are there three different accounts?
  • What happens if I don’t have any money in my account?
  • I think I've been charged twice. How do I get my money back?
  • My account has a negative balance. What’s happened and what should I do?
  • Will I receive interest if my account is in credit?
  • Can I hold more than one currency in my current account?
  • Can I have 2 current accounts?
  • Can I pay or receive payments if my account is suspended?
  • How do I get a refund for a purchase I made?
  • Can I reverse a pending transaction?
  • How do I get cash out of my account?
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