Security
- Can I transfer money or close the account whilst it is under review with the Safeguarding Team?
- Why is my account still blocked after sending proof documents you have requested?
- How long does it take to unblock my account?
- I logged into my app and I saw a message "Account blocked". What should I do?
- Why has my account been blocked?
- PIN Security Tips
Fraud and Scams
- How do I raise a Direct Debit indemnity claim?
- How can I dispute a charge for goods or services not received or not as described?
- How can I dispute an ATM transaction where cash was not dispensed?
- How to dispute an unrecognised transaction?
- Reporting Suspicious Activity
- Suits Me has called/emailed/texted me and asked me to move my money. Is this real?