Security
- How do I opt out from using Face ID to log in to my app?
- Why did I have to activate Face ID through Jumio?
- How long do I have to complete the Source of Funds form?
- Why can't I log In to the app after the Face ID check?
- I received money that isn't mine. What should I do?
- Why has my account been set to Receive Only status?
Fraud and Scams
- How do I cancel subscription to "Complete Save"?
- Why do I see "Active Card Check" in my transactions?
- How do I raise a Direct Debit indemnity claim?
- How can I dispute a charge for goods or services not received or not as described?
- How can I dispute an ATM transaction where cash was not dispensed?
- How to dispute an unrecognised transaction?