If you see a Source of Funds request pop-up in the app, this means we need some additional information from you to keep your account fully active and compliant with our regulatory requirements.
To complete this:
- Open the pop-up notification in your app.
- Fill in the Source of Funds form with accurate and up-to-date information.
- Click Submit
Please make sure the information you provide matches your recent account activity. Incorrect or incomplete details may delay the review process.
This request is part of our legal and regulatory obligations and helps us protect both you and the wider financial system. If the form is not completed, restrictions may be placed on your account until the review is finished.
If you experience any issues while completing the form, please see this video or contact us.