We understand it can be worrying if your card has been placed under review, but don’t worry — this is usually a temporary security measure to help keep your money safe.
Why does this happen?
Your card might be placed under review if:
We notice something unusual with your transactions.
We’re carrying out routine fraud protection checks.
We need to confirm some details on your account.
We’re making sure everything meets legal requirements.
What does this mean?
While your card is under review, you may not be able to use it for payments or withdrawals. This is only temporary, and our team will be in touch if we need anything from you.
What should you do?
Check your emails and messages from Suits Me.
Send us any information or documents we request.
Once the review is complete, your card will be reactivated if everything is fine.