If your Suits Me account has been blocked by our Safeguarding Department, our team will aim to resolve the matter as quickly and efficiently as possible. In many cases, accounts are reviewed and blocks are lifted promptly without the need for customer involvement.
However, if further checks are required, you may be contacted by our Safeguarding Team by email. If so, please respond to the email and provide any requested documents or information straight away. The speed of resolution will depend on how quickly we receive the necessary information.
Responding promptly allows our team to carry out the required review and restore access to your account without unnecessary delays.