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  1. Suits Me Card
  2. Mobile App
  3. General App Queries

General App Queries

  • How do I update my personal details when my account is suspended or set to Receive Only?
  • Can I install the Suits Me app on my laptop?
  • Where will I see when a new device logs into my account?
  • How to delete a Payee in the app?
  • How do I add a payee in my app?
  • Why do I see the message: “We have detected that this device can fake its GPS location” in the app?
  • Can I hide a transaction in the app?
  • How to approve a 3DS card payment online?
  • I forgot my quick access code, what should I do?
  • What should I do if there is an error message in my Suits Me app?
  • How do I update my home address in the app?
  • What is the minimum iOS version required to use the Suits Me app?
  • What is the minimum Android version required to use the Suits Me app?
  • Can I share my mobile number with other Suits Me customer?
  • Why am I frequently logged out of my account?
  • Why do I see a message "Request not allowed due to WAF block" in my app?
  • How can I change my phone number or log in to my account without access to my current phone number?
  • Why is the app not updating the balance and transactions correctly?
  • Which countries can't I use my app in?
  • Will my Suits Me app work outside the UK?
  • What is the Suits Me mobile App?
  • What are the benefits of the Suits Me app?
  • Do I need mobile phone to use Suits Me services?
  • Who can I contact if I have a question about the Suits Me app?
  • Why am I not receiving OTP?
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