If your card works in shops or at ATMs but not online, there could be a few reasons:
Please check that your card is activated and not frozen in the app.
Make sure you have enough money in your account, including any pending transactions.
Double-check that all your card details are entered correctly (card number, expiry date, CVC, billing address), as errors here often cause online declines.
Some merchants (or certain types of purchases) may not accept a Suits Me card. It’s a good idea to confirm whether the retailer accepts prepaid cards.