We’re very sorry for your loss. We understand this is a difficult time, and we want to make things as simple as possible for you.
If you need to let us know about the passing of a Suits Me account holder, please contact our Customer Care team directly. One of our Advisors will guide you through the next steps and support you with closing the account.
You can reach us by phone on 03330 151 858 or email urgenthelp@suitsmecard.com— whichever feels easiest for you.
To help us handle everything smoothly, we will need certain documents depending on the balance of the account and the total value of the estate. It’s helpful if you can have these ready before contacting us:
- Account number (if known), full name, and date of birth of the account holder
- Death Certificate (original or certified copy)
- Proof of ID for the Executor/Administrator
- Bank details for payment to the Estate account
We’ll explain exactly what’s required for your situation and support you every step of the way. Again, please accept our sincere condolences.
We’re here to help.