Whether you can reopen a closed account depends on how the account was closed:
- Yes: If you closed it yourself:
If you closed your account, you can speak with us to reopen it. Our team will guide you through the process and any requirements to reactivate your account. - No: If the account was closed by our Safeguarding team:
If your account was closed by the Safeguarding team for security, compliance, or safety reasons, we’re unable to offer you our services again.