An unusual incoming payment is a payment into your Suits Me account that you do not normally receive - like an insurance payout, tax return or payment for selling an asset, such as a car.
If you have an expected unusual incoming payment coming into your Suits Me account, contact our Customer Care Team - 72 hours prior to the payment arriving.
You can contact Customer Care by phone on 0333 015 1858 or email at urgenthelp@suitsmecard.com
Please ensure that you send through the following details of the incoming payment:
- The amount of money crediting the account
- The date you are expecting to receive it
- Who the money is from (any paperwork or proof to validate the payment to help our Compliance Team review and make a decision quickly)