We cannot cancel or reverse pending transactions.
Usually, transactions remain pending on your account for up to 8 days but can sometimes take up to 31 days (I.e. advance payments, deposits). Transactions are automatically reversed if the receiver does not collect the funds within this.
If you don't recognise the transaction at all and suspect it may be fraudulent, please contact us immediately and we will assist you.
How do I report fraud scams orsuspicious activity on your account?