If you don’t receive your OTP there can be a few different reasons:
- You are using a different phone number to the phone you have registered to your Suits Me account. Please note: For safety and security, the OTP will only be sent to the phone number registered to your account.
- The phone number registered to your Suits Me account is incorrect.
- Non-UK phone numbers can sometimes have problems receiving an OTP due to network issues.
If any of these are the problem please contact our customer care team. How do I contact Suits Me?